Return & Refund Policy – Looks Antiques

At Looks Antiques, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return or refund subject to the following conditions.

1. Return Period

Customers may request a return within 7–14 days after delivery.

2. Conditions for Returns

To be eligible for a return:

• The item must be in the same condition as received.

• It must be unused and in its original packaging where applicable.

• Proof of purchase must be provided.

Clear return conditions such as time limits, item condition, and refund method are standard for ecommerce stores to avoid disputes.

3. Non-Returnable Items

Certain items may not be eligible for return, including:

• Custom or personalized items

• Items damaged due to misuse

• Clearance or final-sale items

4. Refunds

Once your return is received and inspected:

• Approved refunds will be processed to the original payment method.

• Refund processing may take 5–10 business days depending on your payment provider.

5. Return Shipping

Customers may be responsible for return shipping costs unless:

• The item was defective

• The wrong item was delivered

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact support within 48 hours of delivery with photos of the item.